Michael C's burst pipe emergency in Brighton

Ben started plumbing at just 16 and founded Outright Plumbing at 22, building it into a trusted name in Melbourne’s Bayside. He leads with hands-on experience, high standards, and a genuine focus on long-term client relationships.

Danielle co-founded Outright Plumbing from her parents’ garage and now manages the company’s financial heartbeat. Her background in construction and detail-driven approach keeps the business growing strong.

Ben brings years of hands-on experience and precision to every project he estimates. As Senior Estimator, his deep understanding of plumbing systems and commitment to accuracy ensure each job starts with clarity, confidence, and value.

Courtney is the friendly voice on the phone and the organiser behind every maintenance booking. She makes sure plumbers arrive on time, customers are kept in the loop, and everything runs without a hitch.

Josh leads on-site operations with a steady hand and a sharp eye for quality. As Supervisor, he ensures every plumbing project runs smoothly, safely, and to the highest standard — keeping teams coordinated and clients confident.

Kai brings a can-do attitude and a knack for solving tricky plumbing problems. He’s all about getting it right the first time, with a smile to match.

Tom prides himself on work that not only meets but exceeds expectations. He makes sure every customer feels valued and looked after from start to finish.

Alex is friendly, thorough, and focused on finding the best fix for each customer’s needs. He never leaves a job without making sure it’s up to his high standards.

Callum’s attention to detail shows in every tap, pipe, and fitting he installs. He takes pride in both the function and the finish of his work.

Aron oversees day-to-day site operations with a focus on efficiency and craftsmanship. As Supervisor, he brings practical experience and clear communication to every project, ensuring work is completed safely, on time, and to exceptional standards.

Hayley keeps projects moving with precision and care. As Project Coordinator, she bridges the gap between office and site, ensuring schedules, communication, and documentation all flow seamlessly from start to finish.